Payment and Cancellation Policies:
A deposit is due within 48 hours of “requesting” your reservation in order to secure your reservation. Failure to make this payment subjects your reservation to cancellation without notice.

  • If the reservation is outside 180 days, then a minimum of $2000 or 25% (whichever is greater) is due as the first deposit to secure your reservation.
  • The next payment is due at 180 days prior to your arrival which will bring your total deposit to 50% of the total due.
  • The remaining 50% balance is due 90 days prior to your arrival.
  • If the reservation is outside 90 days but within 180 of your arrival- then the regular 50%/50% deposit is required.

If the reservation is within 90 days, then the full amount is due.

If you cancel more than 90 days prior to your arrival date, 80 per cent of your total rent will be refunded to you and 20 percent of your total rent will be retained by The Maho Bay House as full liquidated damages. Cancellations within 90 days prior to your arrival date will be subject to forfeiture of 100% rental fee. Refunds due to last-minute reductions in the total headcount originally booked will only be considered on a case-by-case basis when requested within 60 days of your arrival. Booking requests made within 90 days of your arrival require 100% to be paid within 48 hours of the request. Cancellations may be made by the owner due to unforeseen issues with The Maho Bay House, in which case Owners will offer a full refund or attempt to relocate reserved guests in a like-kind or better villa. ALL RENTAL RATES AND SEASON DATES ARE ALWAYS SUBJECT TO CHANGE. Rates listed do not include GOVERNMENT HOTEL TAX (12.5% for U.S. Virgin Islands) or the refundable damage deposit. Travelers are entitled to a refund if their trip is canceled due to hurricanes or COVID-19.

TRAVEL INSURANCE: We highly recommend you purchase travel insurance.